(Paladar “La Guarida”) Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit, make a reservation, or purchase an event ticket at (https://laguarida.com).

WHAT PERSONAL INFORMATION WE COLLECT

When you visit https://laguarida.com, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

In addition, as you navigate through the Site, we collect information about the individual web pages or products you view, which websites or search terms refer you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as Device Information.

We collect Device Information using the following technologies:

• Cookies: These are data files that are placed on your device or computer and often include an anonymous unique identifier.
• Log Files – Track actions that occur on the Site and collect data, including your IP address, browser type, Internet service provider, referring/exit pages, and date and time stamps.

In addition, when you make an event ticket purchase or reservation through the Site, we collect certain information from you, such as your name, billing address, payment information, email address, and phone number. This is called Order Information.

When referring to Personal Information in this Privacy Policy, we are talking about both Device Information and Order Information.

HOW WE USE YOUR PERSONAL INFORMATION

We use the Order Information we collect generally to fulfill orders placed through the Site (including processing your payment information, arranging for shipping, and sending you invoices and/or order confirmations).

In addition, we use this Order Information to: communicate with you, screen our orders for potential risk or fraud, to (in line with the preferences you have shared with us) provide you with information or advertising related to our products or services.

We use the Device Information we collect to help us screen for potential risk and fraud (in particular, your IP address) and generally to improve and optimize our site.

CANCELLATION OF EVENTS

Your full money will be refunded only if you cancel 24 hours in advance of the event date.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use it as described above.

We also use Google Analytics to help us understand how our customers use (Paladar “La Guarida”). How Google uses your Personal Information.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena or other legal requests for information we receive, or to protect our rights.

YOUR RIGHTS

If you are a European resident, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated or deleted. If you wish to exercise this right, please contact us.

In addition, if you are a European resident, we note that we are processing your information to fulfill contracts we might have with you (for example, if you make a reservation through the site or purchase tickets for events), or otherwise to pursue our legitimate business interests listed above.

Please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you make a reservation or purchase a ticket for events through the site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES We may update this privacy policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.

If you have questions and/or need more information, do not hesitate to contact us (+53 5 4147852, paladar@laguarida.com).